Privacy policy

At LaceUpClub, the privacy and security of your personal information is our top priority. We assure you that all customer details collected while accessing, browsing, or purchasing from our website are handled with care, stored securely, and managed in compliance with applicable laws of India. All online payment transactions are protected through SSL encryption technology.

⚠️ Note: This Privacy Policy may be updated from time to time. Please review it periodically for the latest version. This policy does not extend to third-party services, affiliates, or designers we work with. We encourage you to review their privacy statements directly.

 

Information We Collect

When you use laceupclub.com, we may collect the following:

1. Device Information

Collected automatically, including:

  • Browser type, IP address, time zone.
  • Cookies installed on your device.
  • Pages or products viewed, referring websites, and browsing behavior.

Technologies used:

  • Cookies – anonymous identifiers placed on your device.
  • Log Files – track site activity, IP, browser, ISP, and timestamps.
  • Web Beacons/Tags/Pixels – measure interactions and site usage.

2. Personal & Contact Details

  • Name, email, phone number, shipping address.
  • Account login credentials (e.g., password).

3. Transaction & Payment Details

  • Credit/debit card details (number, expiry, CVV, etc.) are collected by our payment gateway partners, not stored by LaceUpClub.
  • All partners are PCI DSS Level 1 Compliant, ensuring industry-standard protection.

4. Order & Purchase History

  • Products purchased, pricing, dates, and payment confirmations.

 

How We Use Your Information

We use the collected data to:

  • Process and deliver orders (including invoices, confirmations, and shipping).
  • Communicate with you regarding purchases or customer service inquiries.
  • Detect and prevent fraud (using order and device information).
  • Improve our website and services through analytics.
  • Send marketing updates (only with your prior consent).

 

Sharing of Information

We may share your data only with trusted third parties:

  • Shipping partners – to deliver your orders.
  • Payment providers – to securely process transactions.
  • Technology partners (e.g., Shopify) – for site hosting and infrastructure.
  • Analytics & marketing services (e.g., Google) – to improve performance and run campaigns.
  • Legal authorities – when required by law or to protect our rights.

 

Data Retention

  • We keep your personal data for as long as your account is active or as required to resolve queries.
  • After account termination, data may be anonymized for record-keeping.
  • You may request deletion of your personal data anytime by contacting us.

 

Your Rights

As an Indian resident, you have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion of your data.

Note: Your data may be securely transferred outside India (e.g., Canada or the USA) in compliance with applicable regulations.

 

Contact Information

If you have questions or concerns about our privacy practices, please contact:

📧 Email: enquiry@laceupclub.com
™ LaceUpClub is a registered trademark of House of Lace Up Club Fashion Private Limited.