Frequently Asked Questions
- Most pairs (in stock): Ship within 3–4 business days.
- New releases or sourced-on-order pairs: Can take 15–20 days depending on supplier and international logistics.
Once your sneakers are shipped, you’ll receive a tracking number by email/SMS so you can follow your order until delivery.
Yes. Every sneaker undergoes physical inspection by our team and digital verification using legit-check apps. No pair leaves our warehouse without passing both checks.
- Due to the limited-edition nature of products, we do not accept general returns or exchanges.
- Returns are only accepted if the product is defective or not as described.
As most pairs are sourced specifically for you, we cannot process size exchanges. We encourage customers to double-check size charts before ordering.
Refunds are available only if:
- We are unable to source your order.
- The product delivered is defective or incorrect.
Refunds are processed within 7–10 business days to your original payment method.
Yes, we ship nationwide with secure packaging and reliable courier partners.
- Over 5,000 pairs delivered since 2020.
- 100% authentic guarantee with dual authentication process.
- Clear policies & customer support available for every order.