LaceUpClub Authenticity & Money Back Guarantee
At LaceUpClub, we are committed to selling only genuine sneakers and apparel. Every item we ship undergoes a strict authentication process before reaching you.
Money Back Guarantee on Authenticity
- 100% Refund: If any product purchased from LaceUpClub is verified as inauthentic by a recognized third-party authenticator (e.g., Legit App, CheckCheck, or similar).
- Simple Claim Process: Customers can raise an authenticity concern within 48 hours of delivery by contacting our support team.
- Quick Resolution: Once proof (including images and unboxing video) is provided, our team will review the case and may request third-party verification. Refunds are processed within 7–10 business days if authenticity cannot be confirmed.
What the Guarantee Covers
- Authenticity-related concerns only.
- Refunds or replacements are offered when a product fails verification.
What the Guarantee Does Not Cover
- Incorrect size, change of preference, or minor packaging differences.
Important Information
- LaceUpClub operates as a reseller of premium sneakers and accessories. We are not an authorized retailer for the brands listed.
- All items are verified through independent and in-house authentication checks to ensure they are genuine before sale.
Shop with confidence – every purchase from LaceUpClub is backed by our Authenticity & Money Back Guarantee.