Authenticity & Verification

LaceUpClub is an independent reseller of premium sneakers and streetwear. We’re not affiliated with or authorized by Nike, adidas, On, New Balance, or any brands shown on our site.


Every item is listed only after it passes our verification process. If a product you receive does not match its description or fails our verification on review, we’ll make it right in line with our Returns & Refunds policy.

 

How we verify

1) Sourcing

  • We purchase from verified retail sources and trusted collectors in AU/EU/US.
  • Order history and seller reputation are reviewed before we buy.

2) In-house QC

  • Visual checks: materials, stitching, shape, midsole/outsole, box labels, size tags.
  • Tools: UV light, weight and smell checks, SKU match, factory code/date consistency.
  • Documentation: studio photos are archived against your order ID.

3) Optional third-party opinion (Legit App)

  • For select pairs, we obtain a digital Legit App opinion and attach the case link to your order.
  • This is an independent third-party assessment based on photos and criteria defined by Legit App.

 

Example third-party certificate (for illustration)

Notes:

  • This link is only an example to show the type of document you may receive.
  • Only trust documents hosted on legitapp.com. Screenshots or re-uploads elsewhere should not be considered valid.
  • Each order, when eligible, receives its own unique case link/QR. Case IDs are not shared between customers.

 

What you receive with your order

  • Order confirmation with product name, size, price, and delivery timeline.
  • QC photo set stored against your order ID (available on request).
  • Third-party certificate link (when applicable) — a unique Legit App case URL or QR.
  • Tamper-evident packaging and tracked shipping.

 

If something isn’t right

If the item delivered is not as described or you believe it fails authenticity checks, contact us within the timelines in our Returns & Refunds policy. We’ll review the order, re-verify, and offer a resolution or refund where appropriate.

 

Transparency reminder

  • LaceUpClub is an independent reseller; brand warranties and manufacturer receipts are not provided.
  • Third-party certificates (e.g., Legit App) are opinions based on evidence submitted at the time and do not imply brand authorization.
  • Product availability and delivery windows (in-hand vs. pre-order) are shown on each product page.